Privacy Policy

Last updated: July 21, 2026

Introduction

This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services. We are committed to ensuring your privacy is protected and that your personal data is handled in accordance with applicable data protection laws.

Information We Collect

We collect information that you provide directly to us when you:

• Submit consultation request forms
• Sign up for our programmes or services
• Contact us via email or other communication channels
• Subscribe to newsletters or updates

Personal Information

The personal information we collect may include:

• Name and contact details (email address, postal address)
• Age range and demographic information
• Health and wellness goals
• Programme preferences and service selections
• Payment information when processing transactions

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior, including:

• IP address and browser type
• Pages visited and time spent on site
• Referral sources and navigation paths
• Device information and operating system

How We Use Your Information

We use the information we collect for the following purposes:

• To provide and deliver the services you request
• To communicate with you about your programmes and consultations
• To improve our website, services, and user experience
• To send you relevant information about our services (with your consent)
• To comply with legal obligations and protect our rights
• To detect and prevent fraud or security issues

Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Contractual necessity: Processing is necessary to fulfill our services to you
• Consent: You have given explicit consent for specific processing activities
• Legitimate interests: Processing is necessary for our legitimate business interests
• Legal obligations: Processing is required to comply with applicable laws

Data Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist in delivering our services (e.g., payment processors, email providers)
• When required by law or legal process
• To protect our rights, property, or safety, or that of others
• With your explicit consent for specific purposes

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When your information is no longer needed, we will securely delete or anonymize it.

Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data
• Restriction: Request restriction of processing in certain circumstances
• Data portability: Receive your data in a structured, commonly used format
• Object: Object to processing based on legitimate interests
• Withdraw consent: Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at [email protected].

Security Measures

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. For detailed information about our cookie practices, please refer to our Cookies Policy.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a revised effective date.

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: [email protected]

Address: 142 Kensington High Street, London W8 7RL, United Kingdom